FAQs

What happens about insurance?

Whilst our machinery and equipment is insured before it arrives with you, Customers are responsible for insuring them whilst on their site.

Can you deliver the next day?

Yes we aim to deliver the next day if you order by 10.00am, and is subject to availability.

Who pays for the diesel?

Diesel costs are the responsibility of the hirer. We deliver the machine full and ask that it be returned this way.

Is there a discount for extended hire?

This is dependent on availability, but may be applicable.

Is there a discount for multiple item hire?

We may be able to offer our customers a bespoke multiple item rate depending on availability of our machines.

Do you offer any operator training?

We do not offer formal training ourselves, but may be able to assist with this.

Can I off -hire the same day?

Off hires must be made before 10.00am to avoid full day hire rates being applied.

What If I damage the machine?

Any breakdowns/ damages must be reported to us. The hirer is responsible for costs.

What if I’m not sure what I need for the job?

Our experienced staff will be able to recommend the right machine for you which is fit for purpose.

We cannot fault the service we received. 2JJ’s machines were excellent. We ended up keeping them for longer then we intended and taking on more work. The staff were knowledgeable and friendly and delivered the machine to us on site by the next day. We will definitely be using them again.

White Horse Contractors

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